How to download the most recent version of BlackBerry Device Software and BlackBerry Desktop Software

Article ID: KB12532

Type: Support Content

Last Modified: 04-17-2015

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Desktop Software for Windows
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry 7 OS and earlier
  • BlackBerry Desktop Software
CollapseOverview

To update your BlackBerry smartphone to the latest version of BlackBerry Device Software:

  1. Click BlackBerry 7 OS and earlier.
  2. Follow the steps to complete the update.

Alternatively, to download and install BlackBerry Device Software using your Windows computer:

  1. Select the service provider from which the device was originally purchased and download and install the file to your computer.
    Note:
    If the file cannot be located, contact the service provider for assistance.
  2. Download and install the latest version of BlackBerry Desktop Software from www.blackberry.com/desktopsoftware.
  3. Open BlackBerry Desktop Software.
  4. Connect the device and install the update when prompted.

Disclaimer

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   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.