Unable to suppress prompt for "Enable Enterprise Location Tracking" IT policy

Article ID: KB15600

Type: Support Content

Last Modified: 04-30-2012

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Domino
  • BlackBerry Enterprise Server for Novell GroupWise
Jump to: Environment | Overview | Cause
CollapseEnvironment
  • BlackBerry® Enterprise Server 4.1 SP5 to 4.1 SP7 and 5.0 to 5.0 SP3
  • BlackBerry® smartphones equipped with Global Positioning System (GPS)
  • DT 478102
CollapseOverview

The IT policy is set to True for Enable Enterprise Location Tracking.

CollapseCause

BlackBerry smartphone users are prompted with a warning indicating Enterprise Tracking has been enabled. There is no way to suppress this warning. The Enterprise Location Tracking warning will not be suppressed due to privacy reasons.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.