Unable to suppress prompt for "Enable Enterprise Location Tracking" IT policy

Article ID: KB15600

Type: Support Content

Last Modified: 04-30-2012


Product(s) Affected:

  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Domino
  • BlackBerry Enterprise Server for Novell GroupWise
Jump to: Environment | Overview | Cause
  • BlackBerry® Enterprise Server 4.1 SP5 to 4.1 SP7 and 5.0 to 5.0 SP3
  • BlackBerry® smartphones equipped with Global Positioning System (GPS)
  • DT 478102

The IT policy is set to True for Enable Enterprise Location Tracking.


BlackBerry smartphone users are prompted with a warning indicating Enterprise Tracking has been enabled. There is no way to suppress this warning. The Enterprise Location Tracking warning will not be suppressed due to privacy reasons.


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