Media Transfer Protocol (MTP) and BlackBerry smartphones

Article ID: KB16310

Type: Support Content

Last Modified: 04-20-2012

 

Product(s) Affected:

  • Desktop Software (Windows)
CollapseEnvironment
  • BlackBerry® Desktop Software
  • BlackBerry® Device Software 5.0 - 7.1
CollapseOverview

The BlackBerry® smartphone can connect to a computer in one of the following ways:

  • USB Mass Storage Mode
  • Media Transfer Protocol (MTP)

MTP allows a BlackBerry smartphone user to transfer media files between a computer and a BlackBerry smartphone and provides support for media files with special requirements, such as limitations associated with Digital Rights Management (DRM) technologies. A BlackBerry smartphone appears as a Portable Device in My Computer when it is connected to the computer using MTP. It does not appear under Devices with Removable Storage and does not have a drive letter assigned to it.

In Windows Vista™ and Windows 7 and XP SP3 a BlackBerry smartphone appears under Portable Devices. .

When transferring DRM protected music between a BlackBerry smartphone and a computer, enable MTP. To enable MTP follow the steps below:

BlackBerry® Device Software 5.0

  1. From the home screen select Options > Memory.
  2. Locate Media Transfer Protocol (MTP) and from the drop down menu select On.

BlackBerry® Device Software 6.0 

  1. Connect the BlackBerry smartphone to a computer via USB
  2. The prompt for BlackBerry Device is plugged in will appear
  3. Select Sync Media

NOTE: Each time the BlackBerry smartphone is connected to a computer, Sync Media needs to be selected to enable MTP.

CollapseAdditional Information

Windows Vista and Windows 7 has built-in support for MTP. Support for MTP in Windows XP requires the installation of Windows Media® Player 10 or higher.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.