Creating a BlackBerry email account on the BlackBerry smartphone

Article ID: KB16370

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Internet Service
CollapseEnvironment
  • BlackBerry® Internet Service
CollapseOverview

The Email Settings wizard guides BlackBerry® smartphone users through setting up email accounts on their BlackBerry smartphones. The Email Settings wizard includes most of the features that are available when using BlackBerry® Internet Service to set up email accounts.

To create a BlackBerry email account from the BlackBerry smartphone (username@serviceprovider.blackberry.com), complete the following steps:

On BlackBerry® Device Software version 6.0 to 7.0:

  1. From the Home screen go to Setup.  Note:  In 7.0 you may be prompted to login to or create a BlackBerry® ID if you have not done so already.   See KB24062 for instructions to create a BlackBerry ID from a computer, or from the smartphone click Create New and follow the wizard.
  2. Click Email Accounts. Select Internet Mail Account to setup or manage an existing account or to create a BlackBerry email account.
  3. Click Create a new address.
  4. Type your desired BlackBerry email address and password.  Choose a secret question from the list or create your own, then enter the answer in the space provided.  Click Continue.
  5. Click Return to Setup.

 

 On BlackBerry® Device Software version 4.6 to 5.0:

  1. On the Home screen, click Setup.

    Note:
    If the Email Setup Icon is not present, click on Setup Wizard and select Email Setup from the menu. You may need to go through a quick tutorial first.
  2. Click Email Setup.
  3. If prompted, enter your user name and password for the BlackBerry Internet Service.
  4. Select I want to create or add an email address, and click Next.
  5. Click Next. The Email Accounts screen appears.
  6. Click Create.
  7. Choose a user name and password, and click Next.
  8. Confirm your password and complete the security information, then click Next.
  9. Click OK.

On BlackBerry Device Software version 4.1 to 4.5:

  1. On the Home screen, click Email Setup Wizard.

    Note: The icon may be named differently, such as Setup Internet Email or Setup Email.
  2. If prompted, enter your user name and password for the BlackBerry Internet Service.
  3. Select I want to create or add an email address, and click Next.
  4. Click Next. The Email Accounts screen appears.
  5. Click Create.
  6. Choose a user name and password, and click Next.
  7. Confirm your password and complete the security information, then click Next.
  8. Click OK.

Note: Create a strong password that cannot be easily guessed by others (for example, by including punctuation marks, numbers, capital and lowercase letters, and which does not include your name or account name etc.), and maintain its confidentiality.

CollapseAdditional Information

For an overview of the Email Settings wizard, see the BlackBerry 101 tutorial.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.