How to install and configure the East Asian language pack on a BlackBerry smartphone

Article ID: KB17208

Type: Support Content

Last Modified: 06-13-2012


Product(s) Affected:

  • BlackBerry Desktop Software for Windows
  • BlackBerry Desktop Software for Mac OS
  • BlackBerry® Desktop Software Windows
  • BlackBerry® Desktop Software Mac

To use an East Asian input language on the BlackBerry® smartphone, the East Asian Language pack should be installed on the BlackBerry smartphone (if it is not already included).

The East Asian Language pack includes the following input methods:

  • Chinese Pinyin
  • Chinese WoBoMoFo
  • Chinese WubiHua
  • Chinese Stroke
  • Chinese Simplified CangJei
  • Chinese Jyutping
  • Chinese Traditional CangJei
  • Japanese Romaji
  • Korean
  • Thai

To install the East Asian Language pack on the BlackBerry smartphone, download BlackBerry® Device Software that includes this language package to a computer. Using the BlackBerry® Desktop Manager, install the desired language. Once BlackBerry Device Software has been installed, the language bundles that are available depend on the wireless service provider. Some wireless service providers may not support the East Asian language pack.

For more information on installing BlackBerry Desktop Software, see KB16236.

For more information on localization and language support, see KB05305.

To install the East Asian language pack, complete the following steps:

In BlackBerry Desktop Software for Windows®:

  1. From the wireless service provider's website, download the BlackBerry Device Software for the BlackBerry smartphone that includes the East Asian language pack. For example, BlackBerry Device Software (East Asia).
  2. Open BlackBerry Desktop Manager.
  3. Select the application loader tool.
  4. Open Add/Remove Programs. At this point BlackBerry Desktop Manager confirms if the BlackBerry Device Software version that is installed is specific to the wireless service provider that the BlackBerry smartphone was purchased from.
  5. From the Device Application Select screen, locate East Asian Language and Input Support.
  6. Select the language you want to install.
  7. Click Apply. The installation will begin.

In BlackBerry Desktop Software for Mac:

  1. Open BlackBerry Desktop Manager.
  2. Connect the BlackBerry smartphone.
  3. Select Applications.
  4. From the Install/Remove Application screen select East Asian Language and Input Support.
  5. Click Apply. The installation will begin.

Once the BlackBerry Device Software is installed, on the BlackBerry smartphone, complete the following:

  1. Go to Options.
  2. Under Input Language, select the language that was installed.
  3. Save your changes.
  4. Compose an email message to test the input language.
CollapseAdditional Information

Some carriers will provide 2 versions of the BlackBerry Device Software namely Multilanguage and All Languages.  Only the All Languages pack will include East Asian Language and Input Support while both will have the East Asian Characters and Font Support.  As such, the Multilanguage pack only allow the BlackBerry device to read Asian languages while the All Languages pack will allow read and write.


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