How to turn off the wireless backup option in BlackBerry Enterprise Server 5.0

Article ID: KB20829

Type: Support Content

Last Modified: 07-23-2012


Product(s) Affected:

  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Domino
  • BlackBerry Enterprise Server for Novell GroupWise
Jump to: Environment | Overview
  • BlackBerry® Enterprise Server 5.0 to 5.0 SP3

The wireless backup option on BlackBerry® Enterprise Server can be turned off or on at the user level.

  1. In the BlackBerry Administration Service, expand User in the BlackBerry Solution Management menu.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name for the user account.
  5. Click Edit user.
  6. In the Messaging configuration section, click Default configuration.
  7. Click the Organizer data synchronization tab in the General section.
  8. In the Automatic wireless backup turned on drop-down list, select No.
  9. Click Continue to user information edit.
  10. Click Save all.


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