Google Maps 4.2.0 continually prompts to “Change Permissions"

Article ID: KB23827

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Novell GroupWise
  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry 7 OS and earlier Applications
  • BlackBerry Enterprise Server for IBM Lotus Domino
CollapseEnvironment
  • BlackBerry® Enterprise Server 4.1 SP6
  • BlackBerry® Device Software 5.0
  • Google Maps 4.2.0
CollapseOverview

When pushing Google Maps 4.2.0 from the BlackBerry® Enterprise Server with an IT Policy to a BlackBerry smartphone user, the BlackBerry smartphone user is prompted to Change permission or Proceed anyway every time application opens even though all Application Control Policies are set to Allow.

CollapseCause

The IT policy Security subset Allow third Party apps to Use Serial Port may be set to False. This policy causes an adverse effect between Access Control Policy and the smartphone Third Party application permission Cross Application Communication; User Data to be marked as Deny.

 

CollapseResolution

Set the IT policy Security; Allow third Party apps to Use Serial Port to default.

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