How to configure the timeout limit for HTTP connections for BlackBerry smartphones in BlackBerry Enterprise Server version 5.0

Article ID: KB24660

Type: Support Content

Last Modified: 12-15-2011


Product(s) Affected:

  • BlackBerry Enterprise Server for Microsoft Exchange
Jump to: Environment | Overview
  • BlackBerry® Enterprise Server 5.0
  • BlackBerry® smartphones
The default timeout can be specified for how long a BlackBerry® MDS Connection Service waits for a BlackBerry® smartphone to send data to it before the BlackBerry MDS Connection Service closes the HTTP connection to the BlackBerry smartphone. The default timeout limit is 120,000 milliseconds (2 minutes).
1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry® Solution topology > BlackBerry Domain > Component view .
2. Click BlackBerry MDS Connection Service .
3. Click Edit component .
4. On the HTTP tab, in the Protocol service information section, in the Device connection timeout field, type a number in  milliseconds.
5. Click Save all


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