Unable to access Amazon MP3 for BlackBerry smartphones

Article ID: KB24702

Type: Support Content

Last Modified: 12-15-2011


Product(s) Affected:

  • Amazon MP3 for BlackBerry smartphones
Jump to: Environment | Overview | Cause
  • Amazon MP3 for BlackBerry® smartphones
  • BlackBerry smartphones

An attempt at accessing Amazon MP3 for BlackBerry smartphones results in the following error being displayed:

Your order could not be processed. Please review your account settings on the Amazon website.


By design, the Amazon MP3 for BlackBerry smartphones application will only work within:

  • United States of America
  • United Kingdom
  • France
  • Germany


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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.