Gmail application on the BlackBerry PlayBook tablet does not always respond to tap gestures

Article ID: KB26829

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry PlayBook Applications
  • BlackBerry PlayBook tablets
CollapseEnvironment
  • BlackBerry® PlayBook™ tablet
  • BlackBerry® Tablet OS
  • PR 94795
CollapseOverview

The Gmail® application on the BlackBerry® PlayBook™ tablet does not always respond to tap gestures, and requires multiple taps in order to respond to the request.

CollapseResolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
CollapseWorkaround

The following workarounds are available:

  1. Tap on an option once, and allow the Gmail application time to respond to the request.
  2. Tap multiple times on the option until the Gmail application responds to the request.

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