Gmail application on the BlackBerry PlayBook tablet does not always respond to tap gestures

Article ID: KB26829

Type: Support Content

Last Modified: 12-14-2011


Product(s) Affected:

  • BlackBerry PlayBook Applications
  • BlackBerry PlayBook tablets
  • BlackBerry® PlayBook™ tablet
  • BlackBerry® Tablet OS
  • PR 94795

The Gmail® application on the BlackBerry® PlayBook™ tablet does not always respond to tap gestures, and requires multiple taps in order to respond to the request.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

The following workarounds are available:

  1. Tap on an option once, and allow the Gmail application time to respond to the request.
  2. Tap multiple times on the option until the Gmail application responds to the request.


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