There is no option to resend a message when using BlackBerry Bridge

Article ID: KB27284

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry PlayBook tablets
  • BlackBerry Bridge for BlackBerry OS 7 and earlier
CollapseEnvironment
  • BlackBerry® PlayBook™ tablet
  • BlackBerry® Bridge™
  • BlackBerry® Tablet OS
  • BlackBerry® smartphones
  • DT948806
CollapseOverview

Messages that have not been sent can be resent from the BlackBerry® smartphone by scrolling down to the message, clicking the menu key and selecting resend (on touchscreen devices this is done by highlighting the message, touch and hold and select resend).

This same functionality does not exist on the BlackBerry® PlayBook™ when using the BlackBerry® Bridge™ Messages application.

CollapseCause
The user interface of the BlackBerry Bridge Messages application does not have the option to resend a message.
CollapseResolution
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.
CollapseWorkaround
Resend the message from the BlackBerry smartphone. Once the message has been sent the change will be reflected in the BlackBerry Bridge Messages application.

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