Unable to configure Desktop Software 7.0 to synchronize with Outlook

Article ID: KB29122

Type: Support Content

Last Modified: 02-15-2012


Product(s) Affected:

  • BlackBerry Desktop Software for Windows
  • BlackBerry® Desktop Software 7.0
  • DT 2441139
When attempting to configure PIM synchronization for the first time with Microsoft® Outlook® you are unable to complete the setup.

Microsoft Outlook has not yet been configured on the computer.

Configure Microsoft Outlook by opening it and completing the first time setup. For more information on setting up Outlook please see Microsoft's support site http://support.microsoft.com/ .


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