- BlackBerry Curve 9300 (3G)
- DT 2469451
If a BlackBerry Curve 9300 smartphone is turned on and a connection is made to the cellular network, the following error may be encountered:
App error 603
App error 523
This is a previously reported issue that has been escalated internally to our development team. A resolution time frame is currently unavailable.
Perform the following steps:
- Turn on the BlackBerry smartphone
- Turn the radio off before it connects to a data network
- Go to > Options
- Go to > Device
- Go to > Advanced System Settings
- Go to > Service Book
- Locate Gameloft VPL in the list
- Highlight Gameloft VPL, press the Menu key and select Delete
- Once deleted, reset the BlackBerry smartphone by removing and then reinserting the battery
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.