BlackBerry Traffic Guidance stops when receiving a call and the app is forced to “recalculate route”

Article ID: KB29393

Type: Support Content

Last Modified: 12-22-2011

 

Product(s) Affected:

  • BlackBerry Traffic
CollapseEnvironment
  • CDMA BlackBerry OS 7.0
  • BlackBerry Traffic 3.0.0.389
  • BB-3782
CollapseOverview
BlackBerry® Traffic for BlackBerry smartphones voice guidance stops when in a call and the the application is forced into a "recalculating routes" status while on a phone call.
CollapseCause
The condition is caused by a lost data connection.
CollapseResolution

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

CollapseWorkaround
Close and re-open the BlackBerry Traffic application.

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