How to install or update the BlackBerry App World application using a computer system

Article ID: KB31325

Type: Support Content

Last Modified: 04-23-2012


Product(s) Affected:

  • BlackBerry World for BlackBerry OS 7 and earlier
  • BlackBerry App World™ for BlackBerry® smartphones

1. Go to from the browser on the PC or Mac.

2. Install the BlackBerry App World plug-in. See KB28715 for additional information.

3. Connect the BlackBerry device to the computer using a USB cable.

4. You will be presented with the prompt Newer BlackBerry App World Version Required. To access the BlackBerry App World on the desktop, you must upgrade the version currently installed on your device. Would you like to upgrade now?. Click the Install button to continue.

5. Click the Begin Sync button to start the install.

6. You will be presented with the prompt Device Restart Required. Your device will be restarted after your BlackBerry App World sync is completed. Click the Agree button. A progress bar showing the status of the install will be displayed. Once the install is complete, the BlackBerry will reboot and the BlackBerry App World application will now be updated on the BlackBerry once the reboot completes.

CollapseAdditional Information


By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at