- BlackBerry Enterprise Service 10 version 10.1
The BlackBerry Enterprise Service 10 - Upgrade Checker is a PowerShell Script that can be run on a server hosting the BlackBerry Enterprise Service 10 Core or Console components to proactively identify issues that could be encountered during the upgrade to BlackBerry Enterprise Service 10 version 10.2.
Download the latest copy of the BlackBerry Enterprise Service 10 - Upgrade Checker and instructions from the links below:
Note: To ensure that the latest copy of the BlackBerry Enterprise Service 10 - Upgrade Checker is being used, download a copy of this tool only when ready to run it on BlackBerry Enterprise Service 10 Server(s). Follow the steps in the README.txt to properly execute the script, locate the log files and interpret the results.
Known Issues – Master List
Below is a summarized list of issues that may be identified by the BlackBerry Enterprise Service 10 - Upgrade Checker. Each item in the list is a link to a specific Knowledgebase Article providing an overview and resolution to each issue uncovered by the BlackBerry Enterprise Service 10 - Upgrade Checker. Follow the steps in the appropriate KB Article(s) to correct any identified issues:
- KB35693 - WD Folder is missing - C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Service 10\Logs\Installer\BAS\WD
Note: The execution of the BlackBerry Enterprise Service 10 - Upgrade Checker may reveal potential warnings not listed in the Known Issues – Master List, if so follow the instructions at the end of the scripts execution to determine what information to collect and escalate to BlackBerry Technical Support Services to investigate the unknown warning
Ensure the script is run using 64 Bit Powershell. The 32 Bit version of Powershell will not be able to read many of the registry locations being checked and will return numerous false errors of missing registry keys
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.