- BBM for Android 126.96.36.199
- Lenovo Android devices
- JI 708571
After upgrading to BBM for Android 188.8.131.52 on the Lenovo Android device, the BBM app force closes and displays the following message:
Unfortunately BBM has stopped
Update to BBM for Android 184.108.40.206 or later. Visit Google Play or www.BBM.com/Android to update to the latest version of BBM for Android.
If this issue is experienced on any other Android smartphone, please report the issue here
Provide the following details to assist with the investigation:
- Exact error message that is displayed when the force close occurs.
- Full steps to reproduce the issue.
- Timezone and exact time the force close occurred.
- Once a ticket has been created, submit logs as per KB35080.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.