BlackBerry Link is unable to find BlackBerry 10 OS updates when the BlackBerry smartphone is activated in Work Space Only mode

Article ID: KB36080

Type: Support Content

Last Modified: 07-02-2014


Product(s) Affected:

  • Porsche Design P'9982 smartphone from BlackBerry
  • BlackBerry Z30
  • BlackBerry Z10
  • BlackBerry Q10
  • BlackBerry Q5
  • BES10
  • BlackBerry Link for Windows
  • BlackBerry Link for Mac
Jump to: Environment | Overview
  • BlackBerry 10 OS
  • BlackBerry Link
  • BlackBerry Enterprise Service 10
BlackBerry smartphones activated in Work Space Only mode cannot perform software updates through BlackBerry Link or web software loading. This is expected and is functioning as designed.


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